FAQs
Shipping
The majority of our shipments are sent out from our warehouse in Ontario, Canada.
Yes, we ship all over the world. Shipping costs are calculated during checkout.
It depends on where you are and the shipped speed.
Orders are processed within 1 business days.
1-7 Business Days for North American delivers.
7-28 Days for Overseas deliveries.
Tracking details will be provided in a confirmation email.
Please note these are just estimates and the COVID-19 pandemic may create unprecedented delays in your order as our items are not deemed essential.
We use USPS, Canada Post, Fedex, Post NL, and APC Priority Tracked.
You’ll be asked to select a delivery method during checkout.
If your order has already been shipped we can not change the shipping address. Please try and contact us immediately when trying to change the shipping address.
Product
Yes, you can return your product for a full refund within 30 days of your order as long as the product is in the same condition as you received it.
You will be responsible for return shipping unless the item is deemed to be defective.
If the items just requires additional parts, we will send them to you and it will not be deemed defective.
Email us at contact@glistco.com and our dedicated customer service team will take you through the process.
You can return the products which you wish to replace and reorder the correct product.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.